Frequently Asked Questions
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As planned, each group of about 30 campers has 3 Norwegian instructors + 2 Chinese interpreters + 1 Chinese group leader, a ratio of about 1:6 (sample figure, subject to official release).
The camp runs a 24-hour emergency contact line (see the procedure diagram on the Safety page). Staff carry first-aid training, respond first, and contact parents immediately; the official plan and insurance terms will be published after owner confirmation.
Minor cases are handled by the on-site first-aid staff with parents notified; if medical care is needed, the child is taken to the nearest facility with an interpreter and leader accompanying throughout. Official medical and insurance arrangements apply.
As planned, group insurance covers medical, emergency evacuation and liability (sample). Exact coverage and terms come from the owner’s official insurance documents, available on the Safety page.
A Schengen visa is typically required for a summer camp in Norway (sample note; official requirements apply). The official visa guide and document list will be published after owner confirmation; we do not apply on your behalf but provide guidance.
We suggest starting at least 2–3 months before departure (sample advice). See the official pre-departure guide.
Sample configuration: included are ground transport in Norway, lodging, meals, program and activities, and group insurance; not included are flights, visa fees and personal spending. See the official list on the Fees page.
Applications submitted before the early-bird deadline and confirmed by review enjoy the early-bird price (sample rule: ¥2,000–2,500 off). Amounts and deadlines are backend-configured; see the Dates page.
Sample schedule: 30% deposit at registration → 50% 90 days before departure → 20% 45 days before departure. Bank transfer for now; online payment comes in a later phase.
The camp provides three meals plus trail lunches (sample). Allergies or dietary needs should be noted in the application; arrangements follow the officially confirmed policy.
Camp cabins or tents (sample). The three-week camp includes wilderness camping during multi-day hikes. Official camp information applies.
Yes, with usage rules during camp (sample: set evening windows). Official rules come with the pre-departure guide.
Yes. Chinese interpreters accompany every group and lessons are supported in Chinese; English is not an enrollment requirement (sample note).
Norwegian instructors teach in Norwegian and English with on-site interpretation; interpreters and the Chinese group leader help with daily communication.
As planned, the camp keeps parents updated on a daily or weekly basis (sample) plus a 24-hour emergency line. Official frequency and channels to be confirmed.
Day-to-day questions go to the operations team; during camp, emergencies use the 24-hour contact line (details to be provided).
The refund and change policy must be provided by the owner with legal review; no specific rules are promised before that. Watch the Fees page for updates.
You can join the waitlist. When spaces free up, the operations team contacts waitlisted families in order.